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Terms of Service

Welcome to Fresh Bites Freeze-Dried Foods! By accessing or using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase or using our services.

1. General

  • Fresh Bites Freeze-Dried Foods (“we,” “us,” or “our”) operates under Swiss law.
  • By placing an order, you confirm that you are at least 18 years old or have permission from a parent or guardian.

2. Products

  • All products are sold as described on our website. While we strive for accuracy, slight variations in product appearance may occur.
  • Due to the nature of our products, we cannot guarantee that all items are allergen-free. Customers are responsible for reviewing ingredient information provided.

3. Pricing and Payment

  • All prices are listed in [currency] and include applicable taxes, unless stated otherwise.
  • Payment is required at checkout via accepted payment methods on our website.
  • We reserve the right to change pricing without notice but will honor the price at the time of purchase.

4. Shipping and Delivery

  • Shipping is processed every Friday via Swiss Post. For details, refer to our Shipping Policy.
  • Delivery times are estimates and not guaranteed. Delays may occur due to customs, holidays, or unforeseen circumstances.
  • International customers are responsible for any additional customs duties, taxes, or fees.

5. Refunds and Returns

  • For details, refer to our Refund Policy.
  • Refunds are only issued for unopened products or if items arrive damaged/defective. Opened products cannot be returned or refunded due to health and safety concerns.

6. Intellectual Property

  • All content on our website, including text, images, logos, and designs, is the property of Fresh Bites Freeze-Dried Foods and may not be copied, reproduced, or distributed without our written permission.

7. Limitation of Liability

  • Fresh Bites Freeze-Dried Foods is not responsible for any damages resulting from misuse, improper storage, or allergic reactions to our products.
  • We are not liable for delays, losses, or damages caused by third-party shipping carriers.

8. Governing Law

  • These terms are governed by the laws of Switzerland. Any disputes will be resolved in Swiss courts.

9. Changes to Terms

  • We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website.

10. Contact Us

For questions or concerns regarding these Terms of Service, please contact us at contact@eatfreshbites.com.